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Q1. How does Your report/essay service work?
A. Our Customer Service Process is centred around providing You with the report/essay you desire. We want you to be completely satisfied if not delighted with our service. The details of the process are shown here.
Q2. Can you answer my question?
A. Your question will be placed onto our bespoke interactive system pool. When an expert writer from our team feels he really wants to answer your particular question, he will choose it and the question will disappear from the pool. You will be notified immediately by email. You do not have to worry, as we a have large number of expert researchers from many subject areas from accounting to biomedicine (see subject lists). If however, we cannot find a writer to start your project within 3 days we will let you know by email and you may decide to go to one of the other companies who offer a similar service. You should, however keep checking our website as, new writers are joining us all the time we would try our best to provide you with our service if a writer became available for your Subject area. .
Q3. How can I be sure that my Report/essay will be written to the quality I ask for?
A. We have a team of writers who are experts in their area, have excellent research skills and have sharp presentation skills and crisp communications skills. Many of them write for published magazines and journals, brochures etc.
In addition, our Quality Assurance Team checks all reports/ essays to make sure that it is up to publication standards. This includes, referencing and attribution of all quotes and citations to the Harvard University Standard. Our Quality Process is similar to those used by Award Winning Quality Standards such as Xerox Corporation. Our Quality Team have worked on Quality Control Projects for Multinationals like Xerox and McDonnel Douglas Information Systems.
If upon delivery of the report, You are not satisfied with any aspect, please inform us within 48 hours (before the writer is too busy on other projects for different customers) and we will endeavor to make amendments until you are satisfied. Remember, the final report is YOURS completely, so you should insist on its quality as if you are the Chief Quality Control Officer! (You are the boss; it is YOU we aim to delight).
Q4. Who does the report belong to?
A. We believe that information and knowledge is a resource that should be shared by all of humanity for the benefit of all of mankind. It should not be hoarded nor kept secret, depriving others from benefiting from it. We believe that people have the right to charge for teaching/sharing/distributing information e.g. when they sell books, newspapers, magazines etc. Having said this, people should not be cheated by charging a thousand pounds for something worth only four hundred! So our service is similar to that provided by market research companies like NOP or MORI or like the service provided by newspapers and magazines such Time or Newsweek or by freelance journalists/writers.
In the case of Newspapers and Magazines, they insist on retaining something strange called ‘copyright’, whereby even though you paid good money in buying the product, they insist on limiting what YOU can do with it. On the other hand, NOP and MORI charge their customers a lot of money and then sell them a report AND the ‘right’ to copy it, to share it, to use it to wipe their nose or just bin it. They have bought a product with money. It is theirs, it belongs to them and nobody else should tell them what to do with it! The poor freelance journalist usually has no choice but to give the newspaper he/she sells the report to, the ‘rights’ to copy, share, bin, publish etc.
We believe that if you buy something, it belongs to you completely. The seller cannot tell you what to do or not to do with it. If You have bought a car from General Motors and paid them in full, they cannot now turn around and tell you that you should not let your Dad drive it. They cannot insist that you do not let your Brother borrow it! Nor can they say that you should only drive it on weekends! It is your car, you can drive it anytime you like, or sleep in it, or sell it, or hire it out, or lend it free of charge.
The bottom line is, we sell you a report, which we write specifically for YOU. You pay us for our service and the report belongs to you. It is YOURS! You have the ‘right’ to do whatever you like with it. If you do not believe in this because this deprives greedy people from sellings things and still owning a part of it, then think of it simply as ‘you have bought the report AND the ‘rights’ (or ‘licence’ or ‘permissions’) to do with it whatever you desire for no extra charge.
It may sound hard to believe, as some companies insist after selling you an essay that it ‘belongs’ to them still, however we will research and write a report for you to answer the questions you ask, and it will be completely yours to publish, copy, share or use for your personal needs. We will not publish it anywhere, nor resell it to anyone, nor do we own or operate an essay database. The writer, however, reserves the right to keep copies of the final report and any preliminary works for his personal portfolio and he will not publish it anywhere for at least 2 years .
Remember, we are not ‘selling you the copyright’; we do not believe in copyright as it is against the interests of mankind. We believe that the copyright ‘laws’ are evil and copyright is forbidden. Information should be shared and if you buy something, it is yours to do what you like with it and you will be accountable for your actions. If you want to put restrictions on the use of a product, you should not sell it, rather you should ‘lend’ or ‘hire’ it.
Q5.What can I ask for when I order?
A. If you want something, ask for it. If we can deliver for you we will say so. If we cannot provide it, we will tell you who can, if indeed we know someone who can. We cannot push the limits of possibility, unless someone asks for something beyond the current limit!
Q6. Why can I trust your company?
A. We are not a limited company, so you can expect us to be responsible and liable to You for any moneys we may owe you until you take the pants we wear. Some limited companies have a habit of taking people’s money, not delivering, applying for bankruptcy and then opening up the next day under a different name.
We do not believe in limited liability. We believe that if someone is liable, he should be liable completely. We accept unlimited liability, so you can chase us till the end of our days, if we cheat you, or take any money from you and fail to deliver . We are risking our houses, cars, and the clothes on our back (even the gold tooth in our mouth, if you find one).
Our payments are carried out by WorldPay, who are owned by the Royal Bank of Scotland. WorldPay commission payments for companies like Microsoft, Sony and Vodafone. WorldPay verify the legitimacy of companies they provide payment systems for. So if you trust Microsoft, Vodafone or Sony to take payment from you, you can trust us as well, as we use the same system. Click here for the WorldPay website.
Q7. Why should I choose your company instead of any of your competitors?
A. You should choose us, because we aim to please you. Our service Processes revolve around your needs and your satisfaction. We have a bespoke interactive web based order tracking system, which puts you in the driving seat. As soon as you tell us what question you want answered, all writers are notified automatically. When a writer chooses to begin on your essay or report, you are emailed or texted automatically. You can then interact and communicate with the writers directly, using our bespoke Web based chat system, to fine-tune the final content of your report.
Our team of professionally trained Quality Assurance staff check all reports submitted by the writers to conform with the standards you specified. This includes a full scan of the internet to ensure that no one can accuse our reports of plagiarism. All quotes and citations will be acknowledged and referenced to the standards of Harvard University, so that the final report is fit for publication.
Upon delivery, we await your comments on the report. If you are not delighted with it, we will make amendments for no extra charge, until you are happy as long as you notify us of the required amendments within 48 hours.
Q8. What topics do you write on?
A. Anything and everything that you want an answer for. If we cannot find a writer, we will refer you to other companies, who may be able to help.
Q9. What size of report can you Undertake?
A. We will write reports as small as you want or as large as you want as long as you are happy with the price
Q10. Can I visit your office?
A. Ordinarily we do not accept personal callers to our offices as all business can easily be conducted via the telephone or e-mail. However, If you should have a burning desire to visit our offices, you are welcome to speak to the office manager, who can organize an appointment.
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Q11. Do you offer a marking service whereby I could submit a finished essay and you mark it and improve on it?
A. Yes – We have qualified writers who can proofread and offer suggested improvements for any articles that you were thinking of publishing, but does not quite meet the mark. We aim to improve it until it becomes fit for publication. We will give you the full ‘rights’ of any resulting report without extra charge. You will own the report and can do with it what you desire.
Q12. I have an essay already written - can you change it?
A. Yes – Tell us what changes you desire, and our writers can implement these changes for you. We will then give you ‘full rights’ to the resulting report and you will own the report.
Q13. Is this legal?
If you mean UK law, then it is perfectly legal, as NOP and MORI and freelance journalists regularly write reports for customers for a fee and they include the ‘rights’ for publication, reproduction etc. as part of the package. This is what we do.
If you mean US law or ‘international law’ , then they are the same as UK law in this regard.
Even, If you mean Shari’ah law as obeyed by 2 billion Muslims around the world (56 countries), then copyright is illegal and what we are doing is perfectly legal.
Q14.What are your guarantees?
A. We guarantee 10 aspects of our service.
1. All essays are guaranteed to be the standard ordered. (First Class, 2:1 standard or 2:2)
2. All essays are fully custom written to your exact question.
3. All essay are scanned using internal and external plagiarism scanning software.
4. All essays are covered by our no resale promise.
5. All essays are guaranteed to be written by a writer qualified in your subject area.
6. All essays are fully referenced, in a style of your choice.
7. All essays are guaranteed to be delivered on time or you are entitled to a discount.
8. All essays are provided confidentially.
9.You own the ‘full rights’ for all essays we write for you10. We do not impose any conditions on how you use your report/ essay. |
